That year, Dr. Carolyn Wolf-Gould, medical director of Susquehanna Family Practice, was asked by a transgender patient to provide continuation of his testosterone therapy. Uncertain how to proceed but unwilling to turn the patient away, Dr. Wolf-Gould agreed to self-train in order to competently manage the patient’s hormone regimen.
Over time, more patients called requesting care. As the demand for services grew, mental health clinicians and surgeons joined the team, forming an interdisciplinary center for youth and adults. In 2015, the Gender Wellness Center was established as part of the Susquehanna Family Practice. To date, we have proudly served over 1000 transgender patients from our center.
In 2016, the Gender Wellness Center was awarded a Robert Wood Johnson Foundation grant to explore the creation of a Center of Excellence in transgender health for the Bassett Healthcare Network.
To advance exploration around creating a Center of Excellence, Gender Wellness Center clinicians developed a three-year strategic plan with five strategic directions:
Developing infrastructure and organizational capacity for the Gender Wellness Center
Expanding awareness, knowledge, and skills
Fulfilling staffing needs
Ensuring affirming care
Advancing evidence-based care
Putting the strategic plan into practice strengthens the ability of the Gender Wellness Center to serve as a regional leader for patient care, legal advocacy, training, and community-based research.